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“We are committed to making the world’s most reliable cars,” Tesla said. “While we have seen some issues with early Model X builds, the issues are not widespread, and we are working closely with each owner to respond quickly and proactively to address any problems. We will continue to do so until each customer is fully satisfied. This commitment is one of the reasons why 98% of our customers say they will buy another Tesla as their next car.”

Indeed, Tesla Model X owners do seem to be overwhelmingly satisfied, but that data point apparently doesn’t factor into Consumer Reports’ reliability calculus.